How To Book & Pay

Booking Process

1

Consultation

Schedule a consultation with one of our specialists to discuss your treatment options, procedure details, and any questions you may have.

2

Confirm Your Appointment

Once you’re satisfied with the plan, confirm your procedure date by contacting our patient support team.

3

Confirm Your Treatment Plan

After your consultation, you will receive a detailed treatment plan along with a fixed price quote.

4

Enquiry Online or Call to Enquire

Reach out to us by filling out our online enquiry form or calling our patient support team to discuss your treatment needs and options.

5

Pay Your Balance

The balance of your surgery will be due 30-days prior to your procedure date. Payment can be made by bank transfer, credit or debit card.

Affordability Options

Paying for your own treatment is a straightforward option that grants you immediate access to the care you need. We offer clear pricing with no hidden charges.

Finance Providers.

If you prefer to spread the cost of your treatment, consider exploring options with consumer finance providers. They can offer competitive deals that allow you to pay over time. Afterall, better health is priceless.

frequently asked questions

You can book a consultation online through our website by submitting an enquiry, or by calling our patient support team. You’ll find the telephone number at the top or bottom of of each website page. 

We accept credit cards, debit cards, and bank transfers. For those seeking finance options, please check with your preferred consumer finance provider.

Yes, you can explore loan options with consumer finance providers allowing you to pay us for your procedure. It’s advisable to apply for finance once you have received your fixed price quote.

 

If you need to reschedule, please contact our patient support team as soon as possible. We will work with you to find a new appointment that fits your schedule.

 

The cost of consultations are always free with Optimised Care. We are committed to a clear and transparent service.

Your treatment plan will be provided to you after your consultation. If you need an additional copy, please contact your dedicated Patient Coordinator.

Yes, you can discuss any changes with your specialist. Depending on the nature of the changes, a new quote may be provided.

 

Our cancellation policy varies depending on the type of procedure and the notice period given. Please refer to our terms and conditions or contact our patient support team for more details.

 
 

Eligibility criteria for finance options vary by provider. It is recommended to check with your chosen consumer finance provider for specific eligibility requirements.

 
 
 

Yes, we take your privacy and security very seriously. All personal and financial information is handled with the utmost confidentiality and in compliance with data protection regulations.

 
 
 
 

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