You can book a consultation online through our website by submitting an enquiry, or by calling our patient support team. You’ll find the telephone number at the top or bottom of of each website page. 

We accept credit cards, debit cards, and bank transfers. For those seeking finance options, please check with your preferred consumer finance provider.

Yes, you can explore loan options with consumer finance providers allowing you to pay us for your procedure. It’s advisable to apply for finance once you have received your fixed price quote.

If you need to reschedule, please contact our patient support team as soon as possible. We will work with you to find a new appointment that fits your schedule.

The cost of consultations are always free with Optimised Care. We are committed to a clear and transparent service.

Your treatment plan will be provided to you after your consultation. If you need an additional copy, please contact your dedicated Patient Coordinator.

Yes, you can discuss any changes with your specialist. Depending on the nature of the changes, a new quote may be provided.

Our cancellation policy varies depending on the type of procedure and the notice period given. Please refer to our terms and conditions or contact our patient support team for more details.

Eligibility criteria for finance options vary by provider. It is recommended to check with your chosen consumer finance provider for specific eligibility requirements.

Yes, we take your privacy and security very seriously. All personal and financial information is handled with the utmost confidentiality and in compliance with data protection regulations.